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Additional Services For You


Fed up of fraudulent callers? Want a way to receive landline calls whilst your out?
Don’t want to receive anonymous callers? Customise your package
by adding any of the below to make your experience the perfect one for you!

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Caller Display

Caller Display is a free service we offer to help you see who is calling. This is a great starter service which when combined with others allows for a great personal touch to your phone line.


Answering Service 1571

Want to receive messages from calls you've missed? Save up to 20 messages at one time which can be kept up to 60 days if unseen.Save your own special greeting for callers to hear which can be changed anytime!

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Three Way Calling


Have you ever needed to speak with a group of people together but don't live close to them? With our Three Way Calling service you can do just that! Speak to them individually or merge the calls together, its up to you! *Diverted calls to mobiles will be charged at mobile call rates.


Call Waiting

Are you missing important calls due to being on the phone? Our service will notify you by sounding a beep if you have a call coming through whilst you're on the line. The person trying to get through will be advised to hold the line and you then decide whether you want to swap between calls or end the original one. This a great additional service paired with Call Minder as it allows for callers to leave a message if they cant get through.

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Call Barring

Take control of your call traffic once again, you decide which type of calls your phones can make and receive. Protect yourself by choosing from the following barring options: Almost all calls All calls to mobiles, national and international Premium rates and information services


Call Diversion

Are you missing important calls due to being on the phone? Our service will notify you by sounding a beep if you have a call coming through whilst you're on the line. The person trying to get through will be advised to hold the line and you then decide whether you want to swap between calls or end the original one. This a great additional service paired with Call Minder as it allows for callers to leave a message if they cant get through.

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Frequently Asked Questions

How long will my broadband transfer take?

After you have spoken with our amazing Broadband Team, they will process your order and send you a Broadband Welcome Pack, on this document it will state your Live Date for the broadband!

Will I experience any downtime during the transfer?

99% of the time, No. We bring your services over separate to ensure minimum downtime for you!

Will you cancel on my behalf?

If you're with Plusnet, EE, Vodafone, Sky or BT; we'll contact your provider and cancel on your behalf. If you're with Virgin Media, you will need to contact them.

I already have a router, why do I need a new one?

When you transfer to Inspire Telecom Broadband, we provide you a brand new pre-configured router. When this router arrives with you, it is already set up work with our network so all you have to do is plug it in and connect using the password on the back.

What if I already have a live phone line & broadband with another provider?

If you're out of contract you can switch for free. If you're in contract you may get a penalty fee. Check with your provider to find out more information.

How will Covid-19 affect my broadband?

The continuation of COVID-19 in the UK has changed the way our company works for the safety of our customers and staff. During this time you may experience a difference in your broadband speeds, this is due to the increase in traffic through Open Reach. If you feel there may be an issue with your broadband, give us a call on 0330 122 9488

What network do you use?

We use the Openreach Network & Engineers. This means your service stays the same.

How does Inspire generates my bill?

Openreach record your usage and send it to Inspire on a monthly basis who generate you a bill & provide your improved customer service

Customer benefits

You receive a reduced monthly bill. Your Number, Line & Broadband remains the same. Plus... No In-contract Price Rises!

If our frequently asked questions don’t give you the answers you need, give us a call on
0330 122 9488 and we will be happy to help.